Interline Publishing
 info@interlinepublishing.com +91 98867 328 23 / 24 / 25   +91 80 2333 2824 Sign Up   Sign In
Interline Publishing
Skip to Reader

Set up video

    Subscription offer
         (Unlimited Download)
Amount Validity
र 100 6 months
र 200 1 year
     
Customer Satisfaction and Encounter Management
SUBJECT : Marketing of Service
AUTHOR : KSOU
PUBLISHED ON : 23/04/14
NUMBER OF PAGES : ( 11 Pages)
PRICE : Rs 8.25

Customer satisfaction is a broad perception influenced by features and attributes of the products as well as by customers' emotional responses, their attributions, and their perception of fairness. Service quality the customers' perception of the service component of the product is also a critical determinants of customer satisfaction.


 
Home
About Us
Payments
Contact Us
Claims
Help
Advertising Guidelines
Safe and Secure Payment
All major credit and debit cards are accepted.
Policies: Terms of Use | Privacy    Copyright © 2018 Interline Publishing. All rights reserved.